The Ascott, the world’s largest international serviced residence owner-operator, is offering free internet access to all guests who book its apartments at Best Available Rates.
Free internet can be available across greater than 100 properties under the Ascott, Citadines and Somerset brands worldwide.
In addition, wireless internet access is now available in most apartments and may be rolled out progressively to all apartments by the tip of this year.
Wi-Fi can also be available in common areas which includes the lobby and residents’ lounge of Ascott’s serviced residences.
Tony Soh, Ascott’s chief corporate officer, said: “Connectivity is significant for our guests. Lots of them carry at the least one mobile device and use Wi-Fi, and this trend have been increasing yearly.
“Providing free internet and Wi-Fi will enable them to remain connected always. We’ll be progressively boosting bandwidth to fulfill the increasing data demand by our guests.
“This is a part of Ascott’s continuous pursuit of product and repair excellence to improve customer experience.”
Offering free internet and Wi-Fi follows the launch of Ascott’s mobile-friendly brand websites and online chat facility to enable online bookings at the go and real-time response to customers’ questions.
Soh added: “Ascott is proud to be recognised on the premier Mob-Ex Awards that celebrates mobile excellence.
“The tech-savvy customers of today want fast and convenient access to information while at the go.
“The launch of our mobile-friendly websites and online chat facility enables us to higher reach out to our guests wherever they’re, whenever they choose and whatever platform they like to make use of.”
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